EXPERIENCING ISSUES WITH A STUCK KEG?
1. THE KEG IS COMPLETELY STUCK
FLICK THE LOCK SWITCH UP TO RELEASE THE KEG. THIS WILL ALSO TURN OFF THE LIGHT. IF THE LIGHT IS NOT LIT AND THE KEG CAN STILL NOT BE REMOVED IT MAY BE THAT THE KEG IS FROZEN TO THE COOLING BOWL.
TO DEFROST, MAKE SURE THE KEG IS RELEASED BY FLICKING THE LOCK SWITCH UP. REMOVE THE DOME AND WAIT 15 MINUTES. TRY TO REMOVE THE KEG AGAIN. IF THE KEG IS STILL STUCK, WAIT A FEW MINUTES MORE OR TRY TO TAP THE KEG GENTLY
2. THE KEG STILL WIGGLES
FLICK THE LOCK SWITCH UP TO RELEASE THE KEG. THE GREEN LIGHT SHOULD FIRST FLASH RED AND THEN SWITCH OFF. YOU CAN REMOVE THE KEG ONCE THE LIGHT IS NOT LIT.
IF THE LIGHT DOES NOT TURN OFF, LOCK THE KEG AGAIN. WAIT A MINUTE AND UNLOCK IT AGAIN BY FLICKING THE SWITCH UP. IT MAY TAKE A MINUTE FOR THE LIGHT TO TURN OFF AND FOR THE KEG TO BE ABLE TO BE REMOVED. IF REPEATING THE ABOVE STEPS DO NOT SOLVE THE PROBLEM CONTACT YOUR LOCAL SERVICE ORGANISATION.